Where to go for support?
The IT Support team run the IT Helpdesk for:
- Desktop computer and laptop hardware support
- Windows user accounts management, including BHASVLE log ins
- Staff and student email accounts
- Help with connecting to eduroam (WiFi)
- General help relating to IT use
The IT Helpdesk is located in room 126 in College House. Alternatively, issues can be sent to email@example.com.
Bring Your Own Device (BYOD) at BHASVIC
We are advising all BHASVIC students that they should have a personal laptop to enable flexible learning when in college and at home.
As sixth form college students preparing for employment or further study, we believe it is essential that you develop your digital skills in preparation for your next steps. Our learning materials are made available through our online platforms. You will need to work on your assignments in class, around college and at home. With your own device your work is stored securely, available anywhere and at any time and you can make full use of customisation and accessibility tools.
If you do not own a laptop that you can bring into college then a limited number of laptops can be loaned on a short-term basis from the self-service lockers in the Elms Building. Free long-term loans are available for students that meet certain criteria (such as bursary students for example).To enquire about eligibility for a free, long-term loan laptop, please contact the Student Services team at firstname.lastname@example.org
To use the WiFi at the college you will need to on-board your device. You can do this before you come on site to enrol so that you are ready for study.
To remotely connect your device to the college WiFi ahead of time, please follow the instructions below for your relevant device:
- How to On-Board your Android Device
- How to On-Board your Windows Device
- How to On-Board your Apple Device
You can access the college’s Office 365 services on any device connected to the internet or through mobile apps available for Android or iOS stores (app stores).
We would recommend that your laptop would have the following as a minimum:
- A multi-core processor
- 8GB RAM
- SSD hard drive storage
- Windows 10 Home or better
Dell Student Discount
We have partnered with Dell to offer student discounts of up to 20% on a range of Dell consumer products - see the offer here. Student Discount | Dell UK. The Dell Inspiron range Dell Inspiron Laptops | Dell UK will meet the needs of most students at college and onto further or higher education.
Free Microsoft software and applications
Staff and students at BHASVIC are entitled to FREE Microsoft software. The Office Suite can be downloaded from your Office 365 logon.
Additional Microsoft software is available via Azure Dev Tools for Teaching: Click here to sign up for free software!
Please note: Installing software on your home machine is done at your own risk - the college is not responsible for any issues that this may cause.
The CIS Department Can Help with Question About:
Registry (email@example.com) College House Room 107
- Biographical Data
- Qualification on Entry
- Timetable Related Queries
Attendance (firstname.lastname@example.org) College House Room 107
- Absence Recording
- Attendance Queries
Development Team (email@example.com) College House Room 108
- Kerboodle (Log-In Issues)
- Parent Portal
- BHASVLE (System Management and Enrolments)
- A1-A2 Transfer (System Management)
- Contact Details on Student Record
- Progress Reviews (System Management)
myBHASVIC – for queries relating to the System Management/Tech Support/Data Queries of myBHASVIC, please contact firstname.lastname@example.org (Room 108)